Legal
Privacy Policy
This policy describes how we handle information in connection with this website and CPA Analytics. It is not a substitute for your subscription or data-processing agreements, which govern production use of the product.
Who we are
CPA Analytics (“we,” “us”) provides an operational analytics platform for organizations. This policy applies to information collected through casivo.app and related marketing pages, contact forms, and similar channels we operate.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and inquiry data — such as name, email address, organization, and message content when you use our contact form or otherwise reach out.
- Account registration — when you sign up on this website, we collect name, email, optional organization, and a password (transmitted securely) and send it to our application service to create your account. We do not store your password on the marketing server.
- Technical and usage data — such as IP address, browser type, general location derived from IP, pages viewed, and timestamps, collected through logs, cookies, or similar technologies.
- Product usage data — when you use the CPA Analytics application (including the hosted product), additional data is processed as described in your agreement with us and applicable product documentation.
How we use information
We use the information above to:
- Respond to inquiries and provide support;
- Operate, secure, and improve our website and services;
- Comply with law and protect our rights and users.
We do not sell your personal information. We may use service providers (e.g., hosting, email delivery, analytics) that process data on our behalf under appropriate safeguards.
Cookies and similar technologies
We use cookies and local storage as described in our Cookie Policy. Essential cookies support security and basic site function. Analytics cookies (Google Analytics) load only if you opt in through our cookie banner. You can change or withdraw consent anytime via Cookie settings in the site footer.
Retention
We retain information only as long as needed for the purposes above, unless a longer period is required by law or legitimate business needs (such as dispute resolution).
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to object to or port data. To exercise these rights, contact us using the details below. We may need to verify your request.
European Economic Area, UK, and Switzerland (GDPR)
If you are in the EEA, UK, or Switzerland, we process personal data in line with the General Data Protection Regulation (GDPR) and applicable local law. Depending on context, we rely on contractual necessity (to respond to inquiries or provide services you request), legitimate interests (to secure and improve our website, in balance with your rights), and, where required, consent (for example, for non-essential analytics cookies—see our Cookie Policy).
You may have the right to access, rectify, erase, restrict, or object to processing, and to data portability. You may also lodge a complaint with your local supervisory authority. To exercise GDPR rights, use our contact form.
California residents (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may apply. We do not sell or share personal information as those terms are defined under California law. We may use service providers to process data on our behalf.
You may have the right to know what personal information we collect, to request deletion (subject to exceptions), to correct inaccurate information, and to opt out of certain uses. We do not use sensitive personal information for inferring characteristics in a way that triggers additional CPRA limits on this marketing site. To submit a request, use our contact form and include “California privacy request” in your message.
International transfers
If you access our services from outside the country where we operate servers, your information may be transferred to and processed in other countries where we or our providers maintain facilities.
Children
Our services are not directed at children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date.
Contact
For privacy questions, please use our contact form or the contact method we provide in your commercial agreement.